Time back, every year
Employees estimate automation could save them around 240 hours a year — roughly six working weeks per person spent on data entry, chasing, and status checks that a workflow can simply do for them.
AI workflow automation
Save hours each week by automating your admin with AI.
Avcora builds AI workflows that clear the admin sitting between your systems — enquiry follow-ups, onboarding chasing, invoice nudges — so your team stops doing it by hand.
Hosted and monitored by us or run by your team — with human approval where it matters and a full audit trail.
Why automate now
Your team could be getting hundreds of hours back a year.
The repetitive admin between your systems — chasing, copying, updating, reporting — quietly drains days out of every month. Automation hands that time back so your people can spend it on customers and growth instead of busywork.
Fewer manual errors
Copy-paste and re-keying invite mistakes that cost hours to unpick. Automating the same steps cuts error rates by up to 75% and applies your rules the same way every single time.
Lower operating cost
Manual processes quietly burn 20–30% of the effort behind everyday work. Automating just a handful of core processes trims that cost — most businesses see the return within the first year.
Workflows & agents
Not sure whether you need a workflow or an agent?
You don't have to decide alone — but here's the difference in one glance. A workflow runs a fixed set of steps the same way every time. An agent watches what comes in, decides what to do, and uses your tools to do it. Agents sit above workflows: they choose which one to run, or handle it themselves.
Workflow
If it just needs doing — use a workflow.
A fixed sequence that runs the same way every time. Predictable, testable, and the lowest cost. Best when the steps are known and rarely change — like sending a reminder when an invoice is overdue.
AI agent
If it needs thinking — use an agent.
Watches an input, decides what to do, uses your tools, and asks for approval only when it matters. Best when a person would have to read the situation and choose a path — like an email that could be a cancellation, a complaint, or a sales lead.
Most teams start with a workflow. When a process needs judgement — reading an email and deciding which of several things to do next — that's where an agent earns its place. Below is the full ladder, from a simple workflow to an agent that acts across your business.
What we do
From a simple workflow to an agent that runs the show.
Four levels, increasing in judgement and reach. Most engagements begin at the bottom and climb as the work proves itself. Any level can be built and handed to your team, hosted and monitored by us, or guided through consulting.
Level 1
Workflows
Fixed, predictable automations. A trigger runs the same steps every time — the right answer when the process is known.
- One input plus a few connected systems
- Clear rules, routing, and approval gates
- Deployable to your cloud or ours
From £1,000
Level 2 · Agent
Simple agent
Watches one input, classifies requests, drafts responses, and updates a couple of systems — asking for approval before anything important.
- Monitors one source — email, form, or CRM
- Classifies, drafts, and updates 2–3 systems
- Approval before important actions, with fallback rules
Example: read incoming membership emails, identify cancellations, draft replies, update a tracker, and flag unclear cases.
From £2,000
Level 3 · Agent
Practical agent
Connects 3–5 systems, decides between different workflows, and handles the exceptions that would otherwise stall a fixed pipeline.
- Everything in Simple, plus:
- Connects tools like Gmail, calendar, CRM, Stripe, SportsEngine
- Decides between workflows and handles exceptions
- Full audit trail; approval only when needed; runs continuously
From £5,000
Level 4 · Agent
Advanced agent
Acts as an operations assistant across several business areas — with memory, dynamic tool use, and the governance to handle sensitive decisions with limited human approval.
- Everything in Practical, plus:
- Memory and context across email, CRM, billing, scheduling, docs
- Handles high-value or sensitive decisions
- Robust permissions, testing, monitoring, and error recovery
Example: act as an operations assistant across email, CRM, billing, scheduling, documents, and customer support.
Contact us
How it works
From one boring process to a workflow that runs itself.
The first call is about finding the smallest useful workflow — the one with volume, clear rules, and a measurable cost when it slips.
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1
Map
We sit down and trace the process end to end: the trigger, every system it touches, the rules, the approvals, and the outcome you actually want. You leave the call with a one-page workflow map.
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2
Build
We build the workflow — integrations, prompts, routing, and the audit trail — against real examples from your tools, not toy data.
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3
Test
Real cases are run through it. We tune the edge cases, tighten the prompts, and make the approval gates feel obvious to the people using them.
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4
Run
It goes live in your cloud or ours. If we host it, we monitor failures, watch usage, and keep the integrations honest as your tools change.
Use cases
Where the hours go — and what removes them.
The best first automation is usually boring, repeated, and expensive to miss. The cards below are workflows — fixed steps that run the same way every time. Underneath are a few agent examples for when the work needs judgement.
Sales & enquiries
- Inbound enquiry follow-up. Classify the email, draft the first reply, log it in the CRM, nudge the team when follow-up is due.
- Lead intake to pipeline. Summarise and route new leads so nothing promising sits unseen in an inbox.
Client lifecycle
- Onboarding chase. Track missing forms, documents, and payments; send reminders; alert a human before work is delayed.
- Cancellation & offboarding. Detect the request, route it for approval, send the correct policy reply, schedule the downstream updates for the right date.
Finance & admin
- Invoice & payment nudges. Watch for overdue invoices, draft polite reminders, escalate to a person when a call is needed.
- Weekly operations summary. Pull updates from spreadsheets, email, and project tools into one review-ready brief.
Recruitment & ops
- Candidate screening admin. Extract details, summarise against criteria, update the pipeline, ask for review before anyone is contacted.
- Document chasing loops. Automated reminders, status updates, and escalation before a deadline slips.
When it needs thinking — agent examples
Membership cancellation triage
Reads incoming membership emails, identifies cancellations among the noise, drafts the correct policy reply, updates a tracker, and flags unclear cases for a person.
Finance & billing assistant
Watches invoices and payments across Stripe, the CRM, and email, decides whether to send a reminder, chase by phone, or hold — and logs every decision.
Operations assistant
Acts across email, CRM, billing, scheduling, and documents — handling a member's whole request end to end, escalating only the sensitive or high-value steps.
Pricing
Fixed-price builds — workflows and agents.
Workflows are priced by how many systems they connect. Agents are priced by how much judgement and reach they need. Both are one-off builds; ongoing hosting and consulting sit below. Not sure which you need? Start with the workflow-vs-agent comparison.
AI workflows — one-off build
Up to 3 connected systems
£1,000
A fixed-price build for a focused process with up to three systems connected.
- Workflow design and implementation
- AI prompts, rules, and approval steps
- Deployable to your cloud or ours
Up to 5 connected systems
£1,500
For workflows with a few more moving parts while staying bounded and testable.
- Everything in the 3-system build
- More integration points and routing logic
- Suitable for fuller operational loops
More than 5 systems
Scoped
We map it together and decide whether to split it into phases. A clear estimate before any build starts.
- Complex integration mapping
- Phased delivery options
- Fixed estimate before build
AI agents — one-off build
Simple agent
£2,000
Watches one input, classifies, drafts, and updates 2–3 systems — asking approval before anything important.
- Monitors one source: email, form, or CRM
- Classifies requests and drafts responses
- Updates 2–3 systems, with fallback rules
- Approval before important actions
Practical agent
£5,000
Connects 3–5 systems, decides between workflows, and handles the exceptions a fixed pipeline would miss.
- Everything in Simple, plus:
- Connects Gmail, calendar, CRM, Stripe, SportsEngine, etc.
- Decides between workflows, handles exceptions
- Audit trail; approval only when needed; runs continuously
Advanced agent
Let's talk
Acts across several business areas with memory and dynamic tool use — governed for sensitive, high-value decisions with limited human approval.
- Everything in Practical, plus:
- Memory and context across business areas
- Handles high-value or sensitive decisions
- Robust permissions, testing, monitoring, recovery
Ongoing — hosting, monitoring & consulting
Managed hosting & monitoring
Up to 3 connected systems
Avcora hosts and monitors the workflow after implementation. Infrastructure and token usage are passed through at cost.
£100/month + expenses
Managed hosting & monitoring
Up to 5 connected systems
For larger hosted workflows that need more connected services, checks, and operational oversight.
£150/month + expenses
AI consulting
Build with your own team
Discovery, architecture, prompt design, debugging, and review on your machines with Claude and Codex.
£200/hour
What are expenses? The pass-through costs of running the workflow — infrastructure, AI tokens, and any paid third-party services the automation needs. Billed at cost, with no markup.
Case studies
Practical automation, grounded in real work.
Practical examples of the workflows we build, including anonymised projects and representative engagement patterns. They show the operational detail behind the automation and how human control is preserved.
Healthcare operations
Implemented proof of concept
Automating dental appointment reminders without losing human control
- Problem
- An office manager spent around an hour every week preparing and sending appointment reminders. The task still had to be completed during holidays and depended on one person remembering to do it.
- Solution
- An AI-assisted workflow reads upcoming appointments, understands the scheduled treatment, drafts a patient-friendly reminder in Bulgarian, and prepares it for approval before sending it through Viber.
- Result
- The proof of concept has the potential to remove around one hour of recurring administration each week, while staff remain in control of outgoing patient communication.
Trigger
Upcoming appointment
Control
Human review before sending
Outcome
Less recurring admin
Cancellation workflow with approval and scheduled follow-up
- Problem
- Cancellations arrived by email to a shared inbox. A staff member had to spot them, check the policy, draft a reply, remember the notice period, and update the external membership system on the right date. Things slipped when anyone was on leave.
- Solution
- A workflow detects the cancellation request, routes it to an admin group for approval, drafts the correct policy reply, schedules suspension for the notice-period end date, and updates the external system when that date arrives.
- Result
- The policy is followed every time without manual diary chasing. A human still approves the reply before it is sent, and every step is logged.
Trigger
Cancellation email
Control
Human approval before reply
Outcome
Policy followed, no chasing
Lead intake to CRM
- Problem
- Promising leads sat unseen in a shared inbox.
- Solution
- Enquiries are classified, summarised, drafted for response, and logged.
- Result
- Every lead is captured and routed the day it arrives.
Document chasing loop
- Problem
- Missing documents delayed onboarding with no visibility.
- Solution
- Automated reminders, status updates, and escalation before a deadline slips.
- Result
- Onboarding moves on its own; a person steps in only when something is stuck.
Image placeholder
Workflow dashboard screenshot
A clean monitoring view: list of running workflows, last-run status
(green/amber/red), token spend this month, and a log of recent
approval actions. Navy background, amber accents, monospace numbers.
Security & control
Automation should feel controlled, not mysterious.
We use AI where it earns its place and ordinary software automation where that is better. Sensitive steps stay human-approved before anything is sent, changed, or cancelled — and every action is traceable after the fact.
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Dedicated automation accounts
Separate identities for each workflow where your tools support them — never shared logins.
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Encrypted credential storage
Secrets stored encrypted and scoped per workflow, not pasted into shared password vaults.
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Least-privilege access
Each workflow gets only the access it needs to do its job — nothing broader.
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Human approval gates
Customer-facing, sensitive, or policy-heavy actions wait for a person before they happen.
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Full activity logs
Every trigger, decision, and action is recorded, so you can see exactly what happened and when.
FAQ
Before you book the call.
Workflow or agent — how do I know which I need?
If the steps are known and run the same way every time, that's a workflow — cheaper and very predictable. If a person would have to read the situation and decide which of several things to do, that's an agent. Most teams start with a workflow and add an agent when judgement enters the picture. See the comparison — and you don't have to decide before the call; that's partly what the consultation is for.
What counts as a connected system?
Any tool the workflow reads from, writes to, watches, or uses as a trigger. Email plus CRM plus Slack would usually count as three connected systems.
Can the workflow run in our cloud?
Yes. Implementation work is built to be deployable outside Avcora's cloud. If you would rather we operate it, choose managed hosting and monitoring as an ongoing service.
What are expenses?
The pass-through costs of running the workflow — infrastructure, AI tokens, and paid third-party services the automation needs. Billed at cost, with no markup.
Do you build fully autonomous workflows?
Sometimes, but not by default. Customer-facing, sensitive, or policy-heavy steps usually include a human approval gate before the workflow sends, changes, or cancels anything important.
What happens after I book a consultation?
We send a short questionnaire so the call can focus on useful automation candidates instead of collecting basics. Completing it before the call is required — if it's not done, we reschedule so the consultation stays useful.
Next step
Bring one workflow. We'll help you choose the right route.
Implementation, managed hosting, or consulting — the first call is about finding the smallest useful workflow and the right delivery model for your team. 30 minutes, no charge.